On a Thursday call with analysts, Frontier CEO Barry Biffle said airlines in the U.S. may not be equipped to handle the ...
Airlines will now have to provide automatic refunds to travelers if flights are canceled or significantly altered under new US Department of Transportation rules, a significant change for ...
Many travelers have experienced a long delay at the airport and the hassle of dealing with customer service. Complaints about airline service – particularly the refund process – skyrocketed ...
Consumer groups are pushing Congress to uphold automatic refunds for airline passengers whose flights are canceled or delayed ...
One line in a new bipartisan FAA reauthorization bill makes it unclear if the Biden administration can enforce automatic ...